Category Definition
This award is given to SMEs that effectively integrate digital tools and technology into their business processes to increase efficiency, grow sales, or improve customer experience.
Companies that implement digitalization concretely, from e-invoice to ERP, from AI-based analytics to e-commerce integration, stand out in this category.
Digital transformation is not just about using technology, but a process that aims to make all the company's ways of doing business faster, more efficient and customer-focused.
Evaluation Criteria
Usage of Digital Tools
Active use of systems such as CRM, ERP, e-commerce, e-invoice, cloud software
Process Automation
Saving time and cost by reducing human intervention
AI / Data Analytics Usage
Integration of advanced technologies in customer, product or inventory analysis
E-commerce & Social Media Impact
Growth of sales through digital channels, multi-channel customer management
Digital Training and Adaptation
Teams' adaptation to digital tools, digitalization of internal training processes
Cybersecurity and Digital Risk Management
Use of data security, backup and encryption systems
Required Information and Documents
The following information and documents are required for application:
Who Stands Out in This Category?
E-commerce companies that have digitalized their entire sales and customer process
SMEs that increase process efficiency through ERP / CRM integration
Companies doing inventory management with AI-based analysis
Enterprises managing customer experience with WhatsApp Business, chatbot, digital ads
Businesses of all scales that increase their revenue, impact area or customer satisfaction through digital transformation
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